the iPad 10.9 camera is not on the top, it is on the side. There should be an option to select which ipad is being used (or automatically detect it) to allow for proper positioning of "LOOK HERE" to allow guest to ensure where to look. Thanks!
6 Comments
Veronique
one year, 157 days ago
Hi Nikhil,
I hope you are well.
Firstly, we just wanted to say thank you for submitting your feature request/feedback for the team to look over and consider.
We did have a look at this request and we just wanted to reach out to you to get some clarity on this request.
Do you mean the ability to select which camera lens to use?
Any further clarity would be a great help to understand how you would imagine this to work and perhaps pinpoint exactly what you would hope to achieve.
Kind regards,
Customer Relations & Success
0
votes
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Thanks for your feedback
Veronique
one year, 157 days ago
Sorry, just trying to understand a bit better.
Do you mean that you are using multiple devices (iPads) to capture and you would like Snappic to detect which device (iPad) is being looked at for the "Look Here" to come up on that device (iPad)?
Or do you mean you would like the ability to select which lens on the iPad to use apart from the default selected lens?
Kind regards,
Customer Relations & Success
0
votes
Reply
Thanks for your feedback
Veronique
one year, 157 days ago
Okay so we have just tested this with an iPad in landscape and it points to the front-facing camera correctly, please have a look at the attached image.
Is this not happening for you? Could you please send us an example?
Kind regards,
Customer Relations & Success
0
votes
Reply
Thanks for your feedback
Veronique
one year, 157 days ago
Gotcha! Thank you - we are with you now!
Okay, we will chat with the team and let you know as soon as we have feedback for you on this!
Kind regards,
Customer Relations & Success